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Support
Support follows the work.
Prospective clients can use the general enquiry address. Active engagements receive support through the agreed project channel and operating plan.
01
Before an engagement
Email founder@curatorresearch.com with your question and context. We will respond when we can and, if relevant, establish the right scope and next step.
02
During an engagement
Support route, owners, response expectations and escalation are agreed as part of the engagement. The right channel depends on the system, data and operating boundary.
Bring us the difficult part of the work.
Tell us about the documents, the decision and the constraints. We start with scope and evidence, propose a solution, and then decide together what kind of engagement is useful.